"The whole process was completely stress-free. Now we have a smart system in place that's saving us so much time."
Julian GrantEden Landscape Design
An AI assistant built around your day-to-day work, with files you own. It helps draft replies, prepare briefs and organise next steps from the information you provide. You check every result before it goes out.
A demonstration of my own setup. It includes connections and scheduled jobs beyond the customer starter setup. We agree and test what your version will do before building it.
They come as standard, and they don't count against the 2, 6, or 12 you choose from the menu.
A private record of how your business runs, kept in files you own.
Updates approved notes when due while you use the app.
Ask it to read a quote or note you provide.
Use approved writing examples so drafts follow your tone.
Checks for stale notes and setup issues when due while you use the app.
A free 30-minute call. We find the work that costs you most, and I tell you honestly if this isn't a fit.
In 2-3 weeks I build the automation around your inbox, files, quotes, and tone, then send you the files and walk you through setting them up.
You approve everything it sends. I train you, then it's yours.
One setup fee. No subscription to me, no price rise next year. If you stop the care plan, everything keeps working - you own it.
Standard buys the automations you pick; Extended buys the lot, plus one built from scratch for how you work.
You choose which automations you get. Pick the 2 or 6 that cost you the most time, and those are the ones I build.
One-off fee. You own the system. Care plan optional, USD 295 a month - maintenance and improvements, not rent.
Emails, messages, and follow-ups wait for your sign-off. Nothing external leaves without it.
I connect only the sources you choose and start with the safest access I can.
It drafts, prepares, and reminds. You stay the one who presses send.
No trading, no payments, no posting in your name. The routine work, not the decisions that are yours.
More detail: the real risks of AI customer communication, and the controls.
"The whole process was completely stress-free. Now we have a smart system in place that's saving us so much time."
Julian GrantEden Landscape Design
I'm Matt Wills. Before Quietly Smart, I spent 15 years running creative teams - Dark Horse Comics, theme parks, and licensing. I built this system to run my own business first, and it still does, every day. I only set up the thing I use myself.
Setup happens over video calls and your own screen, so where you are is rarely the problem. There's no team behind this, and I answer every message myself.
Nothing external. It prepares briefs, drafts, reminders, and prep packs, but anything that leaves your business waits for your approval. You stay the one who presses send.
No trading, no payments, no posting in your name. It handles admin and preparation, not the decisions that are yours to make.
Your own computer, using the files and information you provide. I check your email, calendar and tools before agreeing any connections. Where a connection is not supported, I explain the manual step.
The core setup uses Claude Code or Codex on your own computer and your own AI account. You keep paying for that subscription. Day to day, you provide current notes and documents, ask for the work you need and review drafts. Other connections, schedules and costs are agreed before building. The optional care plan covers agreed fixes and maintenance.
Quietly Smart is me, so it's a fair question. The system sits on your computer, is written up in plain English, and you own it outright. It carries on working whether or not I'm involved. If you want someone else to take it over one day, everything they need is already in your files.
Optional, USD 295 a month, the same on every tier. It covers maintenance and improvements, not rent. If you stop the care plan the system keeps working - you own it either way.
Two to three weeks from the first call to handover. See the week-by-week timeline.
Book a free 30-minute call. I'll tell you honestly whether this setup is the right first move, or whether to start with the Bottleneck Audit.